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PBXNSIP | Call Center Edition 25

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PBXNSIP | Call Center Edition 25

Product Information

The Call Center Edition 25 includes 25 extensions, recording and SOAP.

Full feature list

Main Features   Accounts
- SIP compliant

  - Auto Attendant
- Extensions
- Paging Groups
- Hunt Groups
- Agent Groups
- Outbound Call Authentication
- IVR Nodes
- Service Flags
 
Security Features   Mobility Support
- TLS and SRTP support
- HTTPS web interface
- Secure provisioning
- Password and PIN per extension
- SSH access to the system
  - Call forking to cell phone
- Voicemail triggers call to cell phone
- Inbound call cell phone detection
- Camp on from cell phone
- Hot desking support
 
Call Supervision   Plug and Play
- Call barge in
- Training mode
- Listen in
- Permission and license-based access
  - TFTP, HTTP and HTTPS support
- One-shot password provisioning
- Time zone provisioning
- PBX provisioning and configuration templates
 
Trunking   MoH, Paging and Intercom
- B2BUA (IP-Gateway) architecture
- Registration and gateway trunks
- ENUM support
- CO-line emulation
- ANI number presentation (RFC3325)
- DID routing
- Extension-based dial plans
  - Multiple MoH sources (RTP, File, audio input)
- Multiple audio paging output (audio output, RTP multicast)
- Intercom through star code
 
Auto Attendant   Conference Subsystem
- Dual language support
- Prerecorded standard destinations
- Day/night mode, holidays
- Dial by name
- Boss/secretary function
- Anonymous call intercept
- Black and white list management
- Camp on
  - Conference mixer
- Instant conference
- Conference scheduler with Email invitation
 
Voicemail System   Waiting Queues
- Private and shared voicemail
- Voicemail notification through email
- Message Waiting Indication (MWI)
- Voicemail commenting
- Support for external voicemail system (e.g. Microsoft Exchange)
  - Recording of up to ten announcements
- Music on hold mixing with announcements
- Agent recovery time
- Call pickup from queue
- Call escalation
- Day/night mode, holidays
- Web based queue status display
 
Hunt Groups   Call Redirection and Treatment
- Serial and parallel search
- Day/night mode, holidays
- Distinctive ringing
- Custom IVR recordings and routing decisions (IVR Node)
  - Do not disturb
- Redirect on busy, timeout, always
- Multiple registrations per extension
- Call park, call pickup, call retrieve
- Star code-based transfer
- Last call return, redial
- Caller-ID blocking
 
Address Book   Presence and Instant Messaging
- Personal and domain level address book
- Address book import
  - Presence agent for presence information
- Instant Messaging support
- Support for dialog state (BLF) System Management
- Loadable SSL/TLS certificate
- Performance monitoring and load protection
- SNMP agent
- CDR export through SOAP interface
- Build-in session border functionality for remote offices
 
Languages   Language Extensions
- Multiple interface languages
- Multiple audio languages
- Multiple simultaneous time zones
  - pbxnsip offers prompt recordings in your language
- professional voice talents
- own recording studio
- perfectly integrated for use with the phone system
  Documentation
Adobe Acrobat pbxnsip Datasheet 0.7 MB